Business Conditions
These General Terms and Conditions(GTC) govern the relationship between the seller, the company Planteko, spol. s r.o.
(Ltd.) (hereinafter the "Seller") and customers of Planteko, spol. s
r.o. (hereinafter the "Buyer(s)"). The Buyer is obliged to get acquainted
with Warranty Claim Policy and General Terms and Conditions of Sale before
ordering any goods from Planteko, spol. s r.o.
NEW - PRIVACY POLICY
I. Definition of the Seller and the Buyer
The Seller
Planteko, spol. s r.o. with its seat in U Mlyna 12, 66451 Kobylnice, Czech Republic, is a
company registered at Registration Court in Brno under Section C, insert 3923.
The Buyer
-
End User – at the initial stage of business relationship the End User will hand over to the Seller its contact data necessary for execution of the order, or any additional data the Buyer wants to appear in the bill of sale.
Legal obligations between the Seller and the Buyer not specified in these GTC are governed by the Civil Code Act No. 40/1964 Coll.
-
Distributor/Dealer – at the initial stage of business relationship the Distributor/Dealer will hand over to the Seller the documents related to legal facts pertaining entrepreneurs (copy of Trade Register Entry, valid Trade Authorisation, VAT registration). Distributor is obliged to continuously update these data.
Legal obligations between the Seller and the Buyer not specified in these GTC or in any Contract between the Seller and the Buyer are governed by the Commercial Code Act No. 513/1991 Coll.
Individual contract with the Buyer supersedes the General business Terms and Conditions.
The Buyer is aware of the fact that by buying the products offered by the Seller he gets no right to use registered marks, business names, companys logos or patents of the Seller or other firms, unless it is agreed otherwise by a special contract.
II. Confidentiality and protection of information
Seller declares that all personal data are confidential and will only be used for the
execution of the contract with the Buyer and these data will not be made public
or provided to third parties etc. with the exception of data needed for
transportation of the goods or the method of payment concerning the goods
ordered (use of name and shipping address).
III. Price lists
The Seller reserves the right to change prices at any time without previous notice. The on-line e-shop prices are always up-to-date.
IV. Order processing
Buyer will get the goods for the price valid in time of the order. In case the
ordered goods are goods on special order or goods, which are not
available in stock, the Seller will confirm to the Buyer by phone/e-mail
the price and the date of delivery. The Seller is entitled to change this price
in view of actual situation on the market and depending on the foreign currency
exchange rate development. If the Buyer does not agree with such a change he
has an option to cancel the order.
Orders can be placed in the following ways:
Seller recommends to the Buyers to make their orders via electronic shop or in writing (e-mail) and to state the following data:
- commercial name and the seat of Buyer
- commercial ID number and tax ID number, if registered as VAT payer
- code and description of goods as shown in price list
- unit price of goods ordered
- method of shipment
- shipping address
- signature of a person entitled to order goods
- all other data that buyer considers important
V. Withdrawal from the Contract – only for end users
(does not apply for wholesale partners)
If the Buyer can not return the goods in its original condition or their value has been already lowered (the goods
were used), the Buyer is obliged to make a financial compensation to the Seller
in accordance with the stipulation of ¤ 458 Coll. 1 the Civil Code
– in practice it is done by in the form of set-off against the sales
price. The sales price is paid back to the Buyer reduced by the respective
amount.
Withdrawal from contract in case that the Buyer did not collect the goods personally in the Sellers retail shop
(goods were delivered via parcel service):
According to Act No. 367/2000 of 14th September 2000, the Buyer has the right
to withdraw from the contract within 14 days from the date of delivery provided
he did not order the goods personally and it were delivered via forwarder. If
the Buyer decides to withdraw from the contract within this time limit, he must
meet the conditions listed below:
a) To send a letter (preferably by e-mail) with the text: ăAs for my
part I wish to withdraw from the contract dated DD.MM.YEAR ( Invoice
number) and I request for the sales price to be refunded at the bank
account number:................". Date and signature.
b) To deliver the goods on the Sellers address with a copy of the above
mentioned letter enclosed.
c) Goods sent and delivered on the Sellers address must be in original
packaging, undamaged, complete(including accessories, warranty certificate,
manual, etc.) and with a copy of the bill of sale. Do not send goods on cash
collection delivery basis – it will not be accepted. We recommend you to
insure the goods. If any of the above conditions are not adhered to, the Seller
has the right to reject the returned goods or reduce the value for which the
goods will be accepted back.
d) The possibility of withdrawing from the contract does not apply to I)
delivery of goods or services the price of which depends on financial market
fluctuations not controlled by the Seller; II) delivery of goods which was
modified upon the Buyer's request or goods ordered specialy and specifically
upon the Buyers request which was not available on stock at the time of the
order.
e) If all the above conditions for returning of goods are met your money
for the goods will be send by a bank transfer (or through Paypal refund - due to new Paypal conditions all refunds will be lowered by 6%) on
your account in 30 days after the goods have been received by Planteko at the
latest. Cash refund or Postal payment order is not accepted.
f) In case some of the above mentioned conditions is not fulfilled we
can't accept the withdrawal from contract and the goods will be returned to the
Buyer on the Buyer's expense. The Seller is entitled to charge the Buyer with
additional expenses incurred.
VI. Payment Terms
a) Proforma invoice (advanced bank transfer) - after choosing this method of
payment we will issue a Proforma invoice and send it to your e-mail address.
The Goods are shipped upto 3 working days after your payment is credited to our
account.
b) Paypal payment - only available to REGISTERED End Users; (due to new Paypal conditions all refunds will be lowered by 6%)
Dealers/Distributors please
use the "Proforma invoice/Bank transfer" button during the orderding
process.
VII. Terms of delivery / Methods of Shipment
Stock
We always keep a stock of offered products, therefore we are able to despatch more or less immediately after the
payment is credited to our account.
Shipment YES or NO
If your delivery address is within Europe and parcel up to 30 kg please
choose "Delivery by Seller". You will see the freight on your Order
confirmation.
For non-European countries - we are able to delivery worldwide. The price
of shipment will be calculated individually.
Methods of Shipment
a) Goods can be send to the Buyer (from European country) by a
shipping company PPL / DHL. The price of transportation is set in current price
list valid for the day of order. Bellow prices are indicative only and may vary
due to current exchange rate between CZK and EUR. Bellow prices are VAT
inclusive.
| Parcel to ↓→ |
20kg |
30kg |
ETD |
| SK, PL, DE |
13 EUR |
16 EUR |
2-3 w/d |
| AT, BE, BG, DK, EE |
24 EUR |
25,2 EUR |
3-5 w/d |
| ES, FI, FR, HR, HU |
| CH*, IE, IT LT, LV |
| NL, PT, RO, SE, SI, UK |
| NO* |
PRICE ONLY ON REQUEST |
| GR |
* For deliveries outside EU we will have Export documents issued by
Customs, cost of this service is 20 EUR. Delivery outside of EU may also be
subject to import duties and taxes, which are levied once a shipment reaches
your country. Any such additional charges for customs clearance must be borne
by you. You should note that customs policies vary widely from country to
country. These additional charges will not be refunded at any circumstances.
Before accepting the shipment from the forwarder the Buyer is obliged to
check the state and condition of shipment (number of packages, intactness of
tape with companys logo, damage of box) as per the accompanying delivery note
and to refuse to accept incomplete or damaged shipment. Damaged or incomplete
shipment must be reported without any delay to e-mail address info@daretodive.eu. Damage Protocol has to be signed with the
forwarder and sent via e-mail to the Seller. If the Buyer accepts the shipment
by signing the documents of the forwarder, he has no right to make a subsequent
warranty claim on the damaged or incomplete shipment.
VIII. Warranty
Conditions of warranty on goods are governed by Sellers Warranty Claim Policy and by legal regulations in force in
the Czech Republic.
IX. Final provisions
These General Terms and Conditions are effective as of 1.4.2013 and supersede
all previous provisions and practices. The Seller reserves the right to change
these General Terms and Conditions without previous notice.
IX. Security and protection of personal data
NEW - PRIVACY POLICY
When handling personal data we agree to abide by Act No. 101/2000 Coll. About the personal data protection.
Data protection declaration
Planteko, spol. s r.o. company, provider of internet shop www.daretodive.eu, declares that all personal data are strictly confidential and they are handled in accordance with Act No. 101/2000 Coll. No personal data are released to third parties.
Which data do we collect?
For the realisation of business transaction we need to know your name (eventually the company name, commercial ID number and contact person), address (billing and shipping), phone and e-mail contact. Further we file all your business transactions with us.
What are the data used for?
All information in e-shop www.daretodive.eu are accessible without the need of entering any data – business conditions, prices, product's details, reviews etc. For the realisation of business transaction and the delivery of goods we need to communicate with you and to know the above mentioned data. These we will receive from your registration after you approve and submit it.
How can you influence the existence of these data?
After logging in e-shop www.daretodive.eu you can edit or delete these data. (It is not possible to edit invoice data due to accounting reasons). If you want to delete your registration and you haven't bought anything from us just send an e-mail on info@daretodive.eu.
Edited: 1.1.2022
These business terms are set in accordance with and are governed by Act No.40/1964 Coll. Civil Code, as amended by Act No. 136/2002 Coll. And Act No. 320/2002 Coll., further Act. No. 634/1992.